CRM & Engagement Manager
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Workspace is more than just a FTSE 250 Real Estate Investment Trust – we’re a community of thriving businesses, passionate employees, and iconic spaces. Since 1987, we’ve been creating liberating spaces that allow businesses to grow and shine. With over 60 properties across London and the Southeast, we manage 4.3 million sq. ft. of sustainable business space, home to around 4,000 of London’s most dynamic and diverse companies.
Workspace is seeking a passionate and proactive CRM & Engagement Manager to support its growing community of London businesses. Workspace recently launched its MyWorkspace member portal, which acts as a digital reception area where members can access benefits and connect with one another. This role will play a key part in evolving that platform and enhancing its impact for our SME customers.
As part of the Marketing Team, the CRM & Engagement Manager will contribute to customer occupancy targets by expanding the MyWorkspace ecosystem for existing and prospective customers and partners. A key objective is to drive both digital and physical engagement through well‑designed CRM journeys built on Microsoft Customer Insights.
The role is heavily data‑led, requiring the use of insight and testing to identify opportunities that strengthen engagement, retention, occupancy and revenue.
This role will require you to work 4 days in our offices in Camden.
The Company
As a member of the Workspace family, you are part of a team responsible for the office space of 4,000 of the capital’s brightest businesses. We’re far more than a serviced office landlord – we offer an environment that puts community first.
Our vibrant internal culture empowers our employees to give exceptional customer service and thrive in their role. This has led to 91 percent of our employees saying they would recommend Workspace as a great place to work, 88 percent saying they are proud to work for the company, and 91 percent praising Workspace’s commitment to environment and social responsibility.
Our focus on our social and environmental responsibilities is a source of great pride, from our approach to property renovation to our Carbon Net Zero commitment and neighbourhood programmes.
If all of this sounds up your street, apply now to join the Workspace community today.
The Benefits
Bonus
Birthday Day Off
Further Studies
Sharesave
Private Medical
Pension
Season Ticket Loan
Cycle to Work
Wellbeing
Events
Voluntary Days
Long Service Awards
Documents
Alternatively, please sign in with...
Published
Not PublishedClosing
in X days