Communications Specialist

We're looking for a Communications Specialist to join our Transformation and Performance team and help shape how we connect, engage, and communicate with colleagues across Workspace. This is an exciting opportunity for a creative storyteller and communications professional who enjoys creating engaging content, building strong relationships, and delivering campaigns that inspire and inform people.

Reporting to the Director of Transformation and Performance, you'll play a key role in planning and delivering employee communications that connect our people to our purpose, priorities, customers, and each other. Working closely with colleagues across Communications, Brand, Design, Events, HR, and Marketing, you'll help bring our culture to life through compelling content, campaigns, events, and communication channels that strengthen engagement across the business.

This role offers the opportunity to influence how Workspace communicates and engages with its employees, supporting leadership communications, organisational change initiatives, employee engagement programmes, and employer branding activities while helping to create a positive and connected colleague experience.

What you'll be doing

• Managing and delivering engaging internal communications across multiple channels.
• Supporting the delivery of the internal communications calendar, ensuring a regular flow of timely and relevant content.
• Producing and coordinating virtual and in-person all-staff town halls and leadership communications.
• Supporting employee engagement, wellbeing, recognition, and staff feedback initiatives.
• Developing and managing two-way communication channels, helping improve the employee experience through tools such as SharePoint and Teams.
• Building relationships across Head Office and Centre teams to identify and share employee stories, achievements, and business updates.
• Writing, editing, and publishing articles, leadership updates, videos, and other content across internal channels.
• Creating engaging content using a range of formats, including written communications, photography, and video.
• Working with leaders and project teams to support organisational change communications and business initiatives.
• Supporting the embedding of the Workspace brand through internal campaigns, workshops, and engagement activities.
• Partnering with HR and Marketing to showcase Workspace's culture and strengthen employer branding initiatives.
• Monitoring engagement metrics, feedback, and participation data to continuously improve communications and campaigns.

What you'll need

• Experience working in internal communications, employee engagement, communications, marketing, or a similar role.
• Excellent writing, editing, and proofreading skills.
• Ability to translate complex information into clear and engaging communications for different audiences.
• Experience creating content across multiple formats, including articles, presentations, photography, and video.
• Experience developing and managing content plans within a multi-site or geographically dispersed business.
• Strong interviewing and stakeholder management skills, with the ability to draw out stories and key messages from colleagues at all levels.
• Excellent organisational and project management skills.
• Strong IT skills, including Microsoft Office.
• High levels of attention to detail and sound judgement.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong verbal communication skills and confidence working with senior stakeholders.

Desirable

• Experience using SharePoint and Microsoft Teams for internal communications.
• Experience coordinating events, town halls, or employee engagement activities.
• Experience using engagement data and feedback to improve communication campaigns.
• Experience using AI tools, workflows, or automation to improve content creation and communication processes.
• Degree or professional qualification in communications, marketing, humanities, journalism, or a related field.

What we're looking for

• A creative storyteller who can bring our culture, people, and business priorities to life.
• A proactive and organised communicator who enjoys building relationships across the business.
• Someone with strong stakeholder management skills who can confidently work with senior leaders.
• A collaborative team player with a positive, solution-focused mindset.
• Excellent attention to detail and a commitment to high-quality communications.
• A "can do" attitude and a passion for creating engaging employee experiences.

This role requires you to be in the office 4 days a week.

You must be authorised to work in the UK to be considered for this position.