Perk 1
Perk 2
Perk 3

Customer Engagement Project Lead - 12 Month Fixed Term Contract

Salary Competitive plus Excellent Benefits
Location Canterbury Court, London
{Mergefield Value}
{Mergefield Value}

This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Are you passionate about revolutionising customer communications and engagement strategies? Do you thrive in leading transformative projects that drive customer advocacy and retention? If so, we have the perfect opportunity for you.

We’re looking for a Customer Engagement Project Lead (12-month fixed term contract). This role is instrumental in redefining our approach to customer interactions and fostering a vibrant business community within Workspace. Through strategic management of our customer engagement platform, MyWorkspace, this role aims to elevate customer satisfaction and loyalty to new heights.

You’ll lead the strategic evolution of MyWorkspace, ensuring seamless feature development, testing and roll-out to generate actionable insights at every stage. You’ll also revolutionise our approach to customer communications and drive advocacy within Workspace. In this pivotal role, you'll strategically evolve our MyWorkspace platform, ensuring seamless feature development and impactful rollouts while continuously evaluating performance to enhance ROI.

Collaborating across teams, you'll refine customer communications, spearhead B2C engagement initiatives, and develop integrated plans alongside our Events and Community teams. If you have a knack for project management, CRM systems, and leadership, join us in shaping the future of customer engagement.

We are home to more than 4,000 of the brightest businesses across London, and our unique approach ensures every business has a space that’s perfectly suited to their individual needs. We’re far more than a serviced office landlord. Come to Workspace and you become part of a community, with a strong social presence that extends beyond work.

This is no different for our own teams - our strong sense of purpose has created a vibrant internal culture that puts people at the heart of the business and empowers people to give exceptional customer service and thrive in their role. Our dynamic and caring culture is driven by a clear set of values that were created, and are shared by our team.

We’re also proud to say, we have a big focus on our social and environmental responsibilities and how we help meet these. From the way we build and refurbish our properties and our ambitious Carbon Net Zero commitment, to our exciting welldoing events and neighbourhood programmes.

If all of this sounds up your street, apply to join the Workspace community today.

Bonus

Birthday Day Off

Further Studies

Sharesave

Private Medical

Pension

Season Ticket Loan

Cycle to Work

Wellbeing

Events

Voluntary Days

Long Service Awards

Alternatively, please sign in with...


Published

Not Published

Closing

in X days

{Expiry}